This is the latest installment in the Take a Breath series, in which we explore ways to transform the pandemic challenges into positive strategic improvements. During the first weeks of the work-from-home order, our priorities were basic: sustain the business. But …

Take a breath: can we do effective remote training? Read more »

Misconception #1: The trainer/facilitator is the most important factor for successful training Maybe not. It turns out that the most critical actor for success is the learner’s manager. Why? Because the manager provides: motivation (by positioning the training as an …

Trainers don’t matter (and other surprising facts about training) Read more »