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Blog Posts
Is your chatbot a comedian?
As part of a comprehensive testing exercise on dozens of support chatbots, we encountered some chatbots with a delightful sense of humor. Here are a few examples for your enjoyment. ...
Keep reading »Your support portal called. It’s feeling lonely.
Many vendors are reporting significant decreases in traffic to their support portal, even though their customer base is growing (and, presumably, their products have not magically become bug-free and supremely ...
Keep reading »
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