We work with technology companies to improve their customer success and support organizations through targeted consulting, training and coaching.
ASSOCIATION OF SUPPORT PROFESSIONALS
2018 Top Ten Best Support Sites (SAP)
2017 Top Ten Best Support Sites (JDA, Rubrik)
New Webinar: Doing More With Less
Please join me next week to talk about how to do more with less in tough times. Think of tough times as an opportunity to transform and invest, not suffer ...Keep reading »
Take a breath: revise your business continuity plan
Here’s the fifth installment in the Take a Breath series, in which we explore ways to transform the current work challenges into positive strategic improvements. Now that we’ve had some time to ...Keep reading »
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