Technical support. Customer success.
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We work with technology companies to improve their customer success and support organizations through targeted consulting, training and coaching.
ASSOCIATION OF SUPPORT PROFESSIONALS
2018 Top Ten Best Support Sites (SAP)
2017 Top Ten Best Support Sites (JDA, Rubrik)
Attending the TSW conference?
Whether you are attending remotely or in person, I look forward to having you attend the panel on collaborative swarming organized by Vele Galovski and featuring Marlene Summers of Salesforce ...Keep reading »
Congratulations to NetApp
and Nutanix, PowerSchool, and Red Hat, who all garnered top marks in the ASP’s Best Support Websites competition this year. FT Works redesigned the site two years ago and we ...Keep reading »
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