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Blog Posts
Support chatbots work — sorta
Curious about how well support chatbots actually work in the wild? Isalo just conducted a study of 600 conversations with support chatbots at 60 SaaS companies, testing both routine questions ...
Keep reading »Is your chatbot a blowhard?
As part of a comprehensive testing exercise on dozens of support chatbots, we encountered some chatbots with serious chips on their virtual shoulders. Here are a few examples for your ...
Keep reading »
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