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Let’s talk about support chatbots
ASP has invited me to present the isalo research on support chatbots at an upcoming webinar on Tuesday November 17th at 9am Pacific. I will talk about our research in ...
Keep reading »Support chatbots work — sorta
Curious about how well support chatbots actually work in the wild? Isalo just conducted a study of 600 conversations with support chatbots at 60 SaaS companies, testing both routine questions ...
Keep reading »
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