Join me at SX Live next week

This is not a joke: The SX Live conference is next week, Tuesday through Thursday.

I will be on stage Tuesday 4/5 at 9:30 Pacific to discuss the support maturity model and again on Thursday 4/7 at 11 Pacific to moderate a panel starring with Ben Hamann, Brandon Munroe, and Don Carroll to discuss career paths for support engineers.

Register here. It’s free!

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