I will be speaking at the upcoming Customer SuccessCon conference in Berkeley, CA on Thursday, January 14th. My topic will be scaling customer success and I will be leading a hands-on, interactive breakout. See the full program, and session descriptions (click on mine, at 3pm, for details).
Register now. Space is limited to ensure that each session is as collaborative as possible so sign up now for the conference and for my session.
Hope to see you there!