Would love to see you! Come by the FT Works booth or make an appointment. And come listen to one, two, or all three presentations I’m signed up for:

• Tuesday May 2nd at 11 for Turning Hard-Core Techies into Customer Conversationalists, a discussion with Cloudera about soft skills training. (Aqua D)
• Tuesday May 2nd at 3:15 for the panel discussion moderated by John Ragsdale on the topic of the social impacts on the customer experience. (Sapphire I)
• Wednesday May 3rd at 10am for Blurring the Lines: Recruiting and Training Services Staff Members as One Big Family, a discussion with OSIsoft on using support as a training farm. (Sapphire I)

You can register for the conference here.