The Art of Managing Time

A different view of time management for support professionals who live in a world of interruptions.

Time management is key to success in chaotic support environments, and yet it’s hard to find appropriate time management training since most programs are geared towards project-oriented environments. The Art of Managing Time, a one-day workshop is specifically designed for support teams and addresses how to get things done in interrupt-driven environments.

  • Defining priorities on and off the job
  • Using a time log to identify time wasters, pinpoint high-energy times, and ensure that time usage aligns with priorities
  • Breaking down high-level priorities into practical tasks and activities
  • Maintaining a master to-do list to make it easy to prioritize tasks
  • Urgent vs. important tasks
  • Creating and monitoring a realistic schedule for an interrupt-driven work environments
  • Setting up efficient systems for recurring tasks
  • Organizing your workspace
  • Fighting procrastination
  • Dynamically reshuffling priorities
  • We customize each delivery to suit your exact needs. For more information or to schedule a session, please contact us.

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