The Art of Managing Time

Time management is key to success in chaotic support environments, and yet it’s hard to find appropriate time management training since most programs are geared towards project-oriented environments. The Art of Managing Time, a one-day workshop is specifically designed for support teams and addresses how to get things done in interrupt-driven environments.


  • Defining priorities on and off the job
  • Using a time log to identify time wasters, pinpoint high-energy times, and ensure that time usage aligns with priorities
  • Breaking down high-level priorities into practical tasks and activities
  • Maintaining a master to-do list to make it easy to prioritize tasks
  • Urgent vs. important tasks
  • Creating and monitoring a realistic schedule for an interrupt-driven work environments
  • Setting up efficient systems for recurring tasks
  • Organizing your work space
  • Fighting procrastination
  • Dynamically reshuffling priorities

The workshop uses multiple exercises and individualized post-training action plans to ensure that the training is not only fun and informative, but leads to long-term behavior changes. Each participant should bring the tool they currently use to manage their time, electronic or not.

For more information or to schedule a session, please contact us.

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