The Works – 2006 Edition

The Smarter Support Library

Are you new to Support and trying to "learn it all" within a limited amount of time? Would you like to create a reference library for your support team? Do you enjoy a good deal?

Get The Smarter Support Library and start your learning voyage for 20% off.

· Learn at your own pace. Each booklet is easily read in an hour or so to allow you to schedule your learning to suit your schedule. The Art of Software Support and Just Enough CRM are chunkier, but you can read them one chapter at a time.

· Get training for a small investment. Written materials pack a lot of learning into a modest price tag. You can easily pay as much for just one day of classroom training.

· Leverage best practices with your entire team. Set up The Works as your group library and everyone can get educated for the same price.

· Reward a newly-promoted manager or staff member. The Works is a great way to congratulate newly-promoted staff members and get them started on their next promotion.