Darach Beirne

Darach Beirne brings over 20 years’ experience building and leading B2B Customer Support, Customer Success, Professional Services, and Sales Engineering teams for hardware and software providers such as Contenix, Huawei, InQuira, Siebel and Ingres.

He has led services organizations from start-up size to large global organizations in Europe, North America, Asia and Australia.

Most recently, he advised Bank of America on the redesign and successful implementation of their self-service online banking system which resulted in an 100% increase in usage and improved customer satisfaction.

Darach assists high-tech companies to develop strategies to improve customer satisfaction, reduce customer churn and increase scalability.

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